Privacy Statement

The “American Anti-Cancer Institute and International Wellness & Research Centre” (the “AACI”) values your trust, and we understand the importance of protecting your privacy. We want to make sure that you understand how your information is collected and used by the AACI. This privacy statement (“Privacy Statement”) describes what information we collect about you, including when and how we collect it; how we use it; with whom we may share it; and what choices you have regarding our use of your information. 

This Privacy Statement applies to all information collected through your communications with the AACI, whether electronic, written or oral; information collected through AACI websites (“Sites”) that include a link to this Privacy Statement; as well as any other information about you that we may collect offline or receive from third parties (collectively, Apps, Sites, and offline or third-party information are referred to as the “Services”). By accessing our Services or providing your information to us, you accept and agree to the practices described in this Privacy Statement.

This Privacy Statement describes our privacy practices. The links below go straight to more detailed information on that topic.

What types of personal information we collect about you

When you engage with the AACI or visit or use our Services, we collect a variety of information. In general, the type and amount of information we collect on you will depend on how you choose to interact with the AACI.

The AACI collects information that identifies you as an individual or information which is linked or linkable to you as an individual, which will collectively be referred to throughout this Privacy Statement as “Personal Information”: including contact information, demographic information, health or financial information.

The categories of information are outlined below.

Contact Information and Preferences. We may request contact information such as your name, mailing address, telephone number, e-mail address, and your preferences for how you would like to be contacted by the AACI.  We may also use third-party services to supplement or to ensure accuracy of contact information.

Demographic Information. We may request limited demographic information such as your gender, race or ethnicity, marital status, geographic location, and/or primary language. We may also use publicly available data or third-party services to supplement this information.

 

Health Information. We may request limited health information about you such as your relationship to cancer or illness or, if applicable, your type of cancer, date of diagnosis, stage, or current treatment. For instance, this information may be needed to assist you if you contact the AACI seeking cancer information or requesting support from the AACI. If you register to participate in a AACI event, we may ask you about your relationship to cancer or illness so that we can let you know about special activities for caregivers and survivors. This health information may be transmitted electronically for the uses and/or disclosures described in this Privacy Statement. We may request more detailed information if you enrol in a research study. 

Financial Information. If you make a donation to the AACI or make a retail purchase on a AACI Site, we will collect payment information such as your credit card number to process your transaction. We may also collect the name of your employing company, if you would like for that company to make a matching donation. We may use a third-party payment service to process payments made through the Services. We will retain your credit card information only for as long as necessary to process the transaction. 

How we collect personal information about you

The AACI and its service providers may collect Personal Information in a variety of instances. For example, we may collect information about you in the following circumstances:

Requests for Information and Resources. When you contact AACI for information and resources, we will collect the Personal Information you provide in order to assist you.

Site Use. We may collect Personal Information through your use of the Sites. If you become a registered user of a Site, we will collect login and profile information and may also collect information about your areas of interest.

Donations. If you make a donation to the AACI, we will collect Personal Information from you that may include: your name, address, telephone number, and/or e-mail address so that we can send you a receipt and thank you for your donation. We may also collect limited financial information to process your donations.   

 

Employment or Volunteer Participation. If you seek employment with the AACI, apply as an ambassador with AACI or volunteer for the AACI, we will collect information related to your role. For instance, we will collect employment history information if you submit a resume to the AACI. If you are applying as an ambassador, we may ask about your professional background. If you are volunteering, we may ask about the languages you speak. Depending on your role, we may also request a background check.

Event Registration. If you register to participate in a AACI event, we may also ask about your relationship to cancer or illness, but you are not required to provide this information to participate in AACI events. This information, however, is useful for event purposes and helps us let you know about special activities for caregivers and survivors.

Third-party Fundraising Campaigns, Promotions or Events. We may use or interact with third-parties to conduct fundraising campaigns, promotions or events. In these instances, we may receive access to donor reports which includes donor name, contact information and donation amount. We also may receive your Personal Information if you respond to a cause-related marketing campaign or other promotion benefitting the AACI that is conducted by a corporate partner.

How we may use your personal information

We and our service providers may use Personal Information for the following purposes: 

Mission Delivery and Support Operations. We will use your Personal Information to respond to your inquiries and to provide you with the information, resources and support services you request. We may use your Personal Information to help us better understand the individuals we serve, to better communicate with you, and to better serve you and your community with relevant programs, services and information. We may also use your Personal Information to develop, evaluate and improve our programs and services. For instance, we may contact you with a survey seeking voluntary feedback on services you have received.  

We may use your Personal Information to keep you informed about related news developments, to invite you to upcoming AACI events in your area, or to request voluntary time or monetary contributions to the AACI.

Other Business Purposes. We may use Personal Information for other business purposes, such as conducting audits, fraud monitoring and prevention, data analysis, record-keeping, developing new services, enhancing, improving or modifying our programs and our Services, identifying usage trends, determining the effectiveness of fundraising campaigns and mission activities, and updating and expanding our business activities.

With your consent. In addition to the other uses described in this section, we may also use your information as you expressly authorize us to do so. 

With whom we may share your personal information

The AACI does not sell Personal Information of donors, volunteers, or event participants. In furtherance of our mission, your Personal Information may be shared with:

Third-Party Service Providers. We may need to share Personal Information with third-parties that provide operational services on our behalf (such as website hosting, information technology and infrastructure, data analytics, email delivery, order fulfillment, auditing or other services) or that assist the AACI in providing you with support and resources. 

Volunteers. We may share limited personal information, such as contact information, with volunteers who are assisting the AACI and who require the information as part of their duties. Volunteers who are entrusted with personal information execute confidentiality agreements with the AACI prior to receiving any such information. 

Third-Party Charitable Promotions. We may also share your Personal Information, excluding health information, with third-party companies that are conducting charitable sales promotions to benefit the AACI. You are under no obligation to respond to those promotions, and if you choose not to, the company is restricted from using your contact information for any other purpose. 

Social Media. If you engage with the AACI on a social media platform, you may be sharing your Personal Information with your friends associated with your social media account, to other website users and to your social media account provider, in connection with your social sharing activity. By connecting your AACI account with your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media provider’s privacy policy.

Memorial and Honor Giving. You may choose to honor someone whose life has been impacted by cancer or illness by making a donation in their name. Once your gift is received and you have requested a notification be sent to the honoree or family, the AACI will send a card to the honoree or family acknowledging your gift. The amount of money donated through memorial or honor donations is kept confidential, but the individual (or their immediate family in the case of a memorial donation) may be provided with the name and address of those individuals who have donated in honor of their loved one, whether in the card itself or at the request of the honoree or family. 

Other Uses or Disclosures of Personal Information. We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our Terms of Use; (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (d) under circumstances we believe appropriate to coordinate treatment-related services with your provider or health plan, or for permissible public health purposes such as cancer surveillance. In addition, the AACI may use, disclose or transfer your information to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our organization (including in connection with any bankruptcy or similar proceedings).

Your Consent. In addition to the other disclosures described in this section, we may also disclose your information as you expressly authorize us to do so.

Other information collected

The AACI may also collect information that does not reveal your specific identity or does not directly relate to an identifiable individual, referred to throughout this Privacy Statement as “Other Information,” including browser and device information, Internet Protocol address, information collected through cookies, pixel tags and other technologies.  Other Information also includes information that has been anonymized or aggregated in a manner that it no longer reveals your specific identity.

If we are required to treat Other Information as Personal Information under applicable law, then we may use and share it for the purposes for which we use and share Personal Information as detailed in this Privacy Statement.

Browser and Device Information. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the App) you are using. We use this information to ensure that the Services function properly.

Internet Protocol Address. Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.

Web Server Traffic Pattern Information and Browsing History. We collect standard web server traffic pattern information and your browsing history. General traffic, Site usage, browser information and length of stay information is collected and stored in log files. 

Cookies. We use “cookies,” small files that are sent to your web browser and stored on your computer's hard drive, to enhance your online experience. The cookies collect information about your use of our Services, such as the type of browser you use (such as Google Chrome or Internet Explorer), your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the website), how you were directed to the Services, which specific pages you accessed, how long you view each page, the time and date you access our Services and anonymous traffic data. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a cookie (or cookies) from a website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. 

Using pixel tags and other similar technologies. Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the online actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates. 

Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout

Physical Location. We may collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we may not be able to provide you with the applicable personalized services and content.

Uses and Disclosures of Other Information. We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do this, we will treat the combined information as Personal Information. For example, we may work with data providers to tailor our communications to you, including fundraising and outreach communications, based on your areas of interest and other information about you. To do this, we may place cookies on your browser and combine IP address or browsing history with other de-identified data (such as a hashed, non-readable e-mail or postal address). We may then communicate with you through mail, email or other channels. 

Our data security protections

We seek to use reasonable organizational, technical and administrative measures reasonably designed to secure the information to protect Personal Information within our organization. We incorporate industry-standard security controls (like firewalls) and protocols (like SSL/TLS) to create a site that is resistant to standard internet-based threats. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “How to Contact Us” section below.

RETENTION. The AACI retains Personal Information that we receive for as long as necessary to fulfill the purpose(s) for which the information was collected, to provide our services and products, to pursue legitimate business purposes, to enforce our agreements, and comply with all applicable laws.

Your privacy options and access

Contact Preferences and Restrictions. We respect your privacy and recognize that you may wish to limit the ways in which we contact you and/or share your Personal Information, including for fundraising purposes. An “Unsubscribe” button will be provided at the top or bottom of each email marketing communication sent by the AACI, so that you may opt-out of further email communications. However, we will continue to send transaction-related emails regarding our relationship and the services you have requested. If you later reengage with the AACI without indicating your intent to opt-out, we will re-subscribe your email in order to ensure that you do not miss out on AACI updates. We may also still send you important administrative messages, from which you cannot opt-out. 

Notices and Disclosures

Children’s Privacy. The AACI does not knowingly request or collect information from any person under 13 years of age without parental consent. If you believe that your child has submitted Personal Information to the AACI without your consent and you would like this info restricted or removed, please contact us using one of the methods provided in “How to Contact Us” below. 

Links to Third-Party Websites.  Our Services may contain links to third-party websites, whose privacy practices may be different from the AACI’s. This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third-parties, including any third-party operating any website or service to which the Services link. Links to other sites do not imply the AACI’s endorsement of the products or services or privacy or security practices of those websites. In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Sites or our Social Media Pages.

For California Residents. California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us using one of the methods provided in “How to Contact Us” below. We will respond to your request consistent with applicable law. Limited personal information will remain to document the request for deletion.

Lawful Basis for Processing. The laws in some countries require us to tell you about the lawful grounds we rely on to collect, use, disclose, and otherwise process your Personal Information. To the extent those laws apply, we have several different lawful bases for processing your Personal Information including: (a) as necessary to provide a service or information you request; (b) to comply with legal obligations; (c) based on your consent, and (d)   in support of our legitimate interests, where those interests are not overridden by your fundamental rights and freedoms. In many cases, we handle Personal Information because it furthers our legitimate business and charitable interests. This includes:

-Providing a safe user experience on our Site;
-Customer service;
-Sending communications to you to let you know about what we are doing with your donations and to solicit additional donations;
-Protecting users, our employees, our volunteers, and our property;
-Analyzing and improving our operations (e.g., optimizing the design and operation of our Site); and
-Managing legal issues.

Jurisdiction and Cross-Border Transfer. The AACI is headquartered in the United States, and your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities may be entitled to access your Personal Information. Where required, data transfers will be made subject to the terms of the applicable Standard Contractual Clauses or with your consent.

Information on Third-parties. If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

How to contact us

Privacy Questions and Requests. If you have any questions about this Privacy Statement or believe your privacy rights may have been violated, please contact us at:

Postal Mail:
American Anti-Cancer Institute
or
International Wellness & Research Center
ATTN: Security and Privacy Requests

P.O. Box 13117
Everett, WA 98206

Communication Preferences. If you wish to update or correct your personal profile or if you want to change your communication preferences or limit communications, please contact us at:

Postal Mail:
American Anti-Cancer Institute
or
International Wellness & Research Center
ATTN: Security and Privacy Requests

P.O. Box 13117
Everett, WA 98206

E-mail: support@AmericanACI.org

EEA Resident. If you reside in an EEA country and have questions regarding your privacy rights, you may reach the Data Protection Officer for the AACI by sending an email to: support@AmericanACI.org

Data Access Rights. Subject to applicable law, you may have the right to obtain confirmation regarding whether the AACI processes Personal Information about you and/or to request access to, remove and/or receive information about the Personal Information that we maintain. To make such a request, please email us at support@AmericanACI.org.

Security Breach or Fraud Notification. If you witness or become aware of any suspected privacy or security breach of AACI constituent data (i.e., mishandling, theft, loss, or improper disclosure of personal information) or potentially fraudulent activity, please email us at support@AmericanACI.org.

Updates to this privacy statement

The AACI may modify this Privacy Statement at any time. When changes are made, we will update the “last modified” section at the top of our Privacy Statement. Your use of the AACI’s Services following these changes means that you accept the revised Privacy Statement. 

Last Modified: November 11, 2021